Widely considered the world’s leading service research journal, the Journal of Service Research (JSR) is a must read to keep up with the latest in service research. Practical and readable, JSR offers the necessary knowledge and tools to cope with an increasingly service-based economy. JSR features articles by the world’s leading service experts, from both academia and the business world. The Journal of Service Research offers an international and multidisciplinary perspective on the best management practices in: Service marketing Service operations Service human resources e-Service Economics of service Service information systems Customer satisfaction and service quality Global issues in service JSR is sponsored by the Center for Excellence in Service at the University of Maryland’s Robert H. Smith School of Business.
《服务研究杂志》(JSR)被广泛认为是世界领先的服务研究期刊，是跟上服务研究最新进展的必读刊物。实用且易读，JSR提供了必要的知识和工具来应对日益增长的基于服务的经济。JSR收录了来自学术界和商界的世界领先的服务专家的文章。 《服务研究杂志》就以下方面的最佳管理实践提供了一个国际性和多学科的视角: 服务营销 服务操作 人力资源服务 e-Service 经济的服务 服务信息系统 客户满意度和服务质量 服务中的全球问题 JSR是由马里兰大学Robert H. Smith商学院的卓越服务中心赞助的。
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期刊ISSN
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1094-6705 |
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最新的影响因子
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10.667 |
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最新CiteScore值
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7.82 |
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最新自引率
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期刊官方网址
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期刊投稿网址
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通讯地址
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偏重的研究方向（学科）
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出版周期
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平均审稿速度
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出版年份
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0 |
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出版国家/地区
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是否OA
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0 |
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SCI期刊coverage
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Science Citation Index Expanded（科学引文索引扩展） |
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NCBI查询
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PubMed Central (PMC)链接 全文检索(pubmed central) |
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最新中科院JCR分区
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大类(学科)
小类(学科)
JCR学科排名
社会科学
BUSINESS(商业) 1区
6/140
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最新的影响因子
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10.667 | |||||||
| 最新公布的期刊年发文量 |
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| 总被引频次 | 4513 | |||||||
| 特征因子 | 0.003060 | |||||||
| 影响因子趋势图 |
2007年以来影响因子趋势图（整体平稳趋势）
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最新CiteScore值
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7.82
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引文计数(2018)
文献(2015-2017)
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712次引用
91篇文献
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| 文献总数（2014-2016） | 91 | ||||||||||
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被引用比率
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95% | ||||||||||
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SJR
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5.247 | ||||||||||
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SNIP
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3.566 | ||||||||||
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CiteScore排名
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CiteScore趋势图
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scopus趋势图
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本刊同领域相关期刊
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| 期刊名称 | IF值 |
| Internet Research | 5.9 |
| Electronic Commerce Research and Applications | 6 |
| INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE | 5 |
| JOURNAL OF BUSINESS RESEARCH | 7.55 |
| Journal of Macromarketing | 4.596 |
| JOURNAL OF THE ACADEMY OF MARKETING SCIENCE | 9.418 |
| JOURNAL OF MARKETING | 9.462 |
| JOURNAL OF SERVICE RESEARCH | 10.667 |
| JOURNAL OF BUSINESS VENTURING | 12.065 |
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本刊同分区等级的相关期刊
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| 期刊名称 | IF值 |
| Internet Research | 5.9 |
| JOURNAL OF THE ACADEMY OF MARKETING SCIENCE | 9.418 |
| JOURNAL OF MARKETING | 9.462 |
| JOURNAL OF SERVICE RESEARCH | 10.667 |
| JOURNAL OF BUSINESS VENTURING | 12.065 |
| JOURNAL OF RETAILING | 5.245 |
| ENTREPRENEURSHIP THEORY AND PRACTICE | 10.075 |
| JOURNAL OF WORLD BUSINESS | 8.513 |
| JOURNAL OF INTERACTIVE MARKETING | 6.258 |
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